Our time, like yours, is very valuable. We have a 24 hour cancellation policy. We understand emergencies happen and we ask that you please contact us as soon as possible.
This policy is to protect our employees from loss of income and to allow our other clients the opportunity to benefit from the appointment time. If you fail to show up for your appointment multiple times, we may refuse to book you an appointment until your previous appointment is paid in full.
We understand that you may be delayed for your appointment, however if you are more than 15 minutes late, we may have to ask you to reschedule your appointment. Please contact us as soon as possible if you plan to be late, as we can try to accommodate you.